Bring the claim. We handle the rest.
Insurance claims are welcome on every job. Customers describe us managing the whole thing for them: the estimate, the adjuster, the supplements, the paperwork, while they get updates on the car.
How a claim works here
Open the claim
Call your insurance company and open the claim. You have the right to choose the shop that repairs your car.
Bring it to KAG
Come by or send photos. We write the estimate and send it to your adjuster.
We handle the back-and-forth
Supplements for hidden damage, parts approvals, and adjuster questions go through us.
Pick up your car
You pay your deductible, we handle the rest with the insurer, and you get the call when it is ready.
- 01Your claim number
- 02Your insurance company and adjuster contact, if you have it
- 03Your ID and registration
- 04Photos from the scene, if you took any
Insurance claims welcome on all makes and models
You choose your shop. The insurer cannot require you to use theirs.
We work directly with your adjuster on estimates and supplements
You get updates at every stage of the repair
Claim questions
Do I have to use the shop my insurance company recommends?
No. In Florida you have the right to choose the repair shop. Tell your insurer you are taking the car to KAG Auto Collision Center.
Do you work with all insurance companies?
Yes. Bring the claim from any insurer and we handle the estimate and adjuster communication.
What if the adjuster's estimate is lower than yours?
That is common when hidden damage appears at teardown. We document it and file a supplement with your insurer so the repair is done right.
Do I pay anything?
Usually only your deductible, which goes to the shop. The insurer pays the rest of the approved repair.
Can I start with photos?
Yes. Send photos through the estimate form to get a first look, then bring the car in for the full estimate.
Have a claim number? Start here.
Send us the claim details and a few photos. We take it from there.